Ticketing The ticketing integration lets {page-component-title create trouble tickets in external systems. Create and update tickets in response to new and/or resolved alarms. To activate the ticketing integration, set the following properties in ${OPENNMS_HOME}/etc/opennms.properties: Property Default Description opennms.ticketer.plugin NullTicketerPlugin The plugin implementation to use. Each ticketer integration should define which value to set. The NullTicketerPlugin does nothing when attempting to create/update/delete tickets. opennms.alarmTroubleTicketEnabled false Defines if the integration is enabled. If enabled, various links to control the issue state appear on the alarm details page. opennms.alarmTroubleTicketLinkTemplate ${\id} A template to generate a link to the issue, e.g., http://issues.opennms.org/browse/${\id} Configuring system proxies Jira Ticketing Plugin