Modifier and Type | Method and Description |
---|---|
Ticket |
Plugin.get(String ticketId)
DAO like get method to be implemented by HelpDesk specific
plugin.
|
void |
Plugin.saveOrUpdate(Ticket ticket)
DAO like saveOrUpdate method to be implemented by HelpDesk specific
plugin.
|
Modifier and Type | Method and Description |
---|---|
Ticket |
OSGiBasedTicketerPlugin.get(String ticketId) |
Plugin |
OSGiBasedTicketerPlugin.getTicketerPlugin()
Retrieves the plugin that is currently registered.
|
void |
OSGiBasedTicketerPlugin.saveOrUpdate(Ticket ticket) |
Modifier and Type | Method and Description |
---|---|
Ticket |
JiraTicketerPlugin.get(String ticketId)
Implementation of TicketerPlugin API call to retrieve a Jira trouble ticket.
|
void |
JiraTicketerPlugin.saveOrUpdate(Ticket ticket) |
Modifier and Type | Method and Description |
---|---|
Ticket |
OtrsTicketerPlugin.get(String ticketId)
DAO like get method to be implemented by HelpDesk specific
plugin.
|
void |
OtrsTicketerPlugin.saveOrUpdate(Ticket newTicket)
DAO like saveOrUpdate method to be implemented by HelpDesk specific
plugin.
|
Modifier and Type | Class and Description |
---|---|
class |
Otrs31PluginException
Created by mvrueden on 25.11.14.
|
Modifier and Type | Method and Description |
---|---|
Ticket |
Otrs31TicketerPlugin.get(String ticketId) |
void |
Otrs31TicketerPlugin.saveOrUpdate(Ticket ticketToUpdateOrCreate) |
Modifier and Type | Method and Description |
---|---|
Ticket |
RemedyTicketerPlugin.get(String ticketId)
DAO like get method to be implemented by HelpDesk specific
plugin.
|
void |
RemedyTicketerPlugin.saveOrUpdate(Ticket newTicket)
DAO like saveOrUpdate method to be implemented by HelpDesk specific
plugin.
|
Modifier and Type | Method and Description |
---|---|
Ticket |
RtTicketerPlugin.get(String ticketId)
DAO like get method to be implemented by HelpDesk specific
plugin.
|
void |
RtTicketerPlugin.saveOrUpdate(Ticket newTicket)
DAO like saveOrUpdate method to be implemented by HelpDesk specific
plugin.
|
Modifier and Type | Method and Description |
---|---|
Ticket |
TsrmTicketerPlugin.get(String ticketId) |
void |
TsrmTicketerPlugin.saveOrUpdate(Ticket ticket) |
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