Class RemedyTicketerPlugin

  • All Implemented Interfaces:
    Plugin

    public class RemedyTicketerPlugin
    extends java.lang.Object
    implements Plugin
    OpenNMS Trouble Ticket Plugin API implementation for Remedy
    Version:
    $Id: $
    Author:
    Jonathan Sartin, Antonio Russo
    • Constructor Summary

      Constructors 
      Constructor Description
      RemedyTicketerPlugin()
      Constructor for RemedyTicketerPlugin.
    • Method Summary

      All Methods Instance Methods Concrete Methods 
      Modifier and Type Method Description
      Ticket get​(java.lang.String ticketId)
      DAO like get method to be implemented by HelpDesk specific plugin.
      void saveOrUpdate​(Ticket newTicket)
      DAO like saveOrUpdate method to be implemented by HelpDesk specific plugin.
      • Methods inherited from class java.lang.Object

        clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait
    • Field Detail

      • ATTRIBUTE_NODE_LABEL_ID

        public static final java.lang.String ATTRIBUTE_NODE_LABEL_ID
        See Also:
        Constant Field Values
    • Constructor Detail

      • RemedyTicketerPlugin

        public RemedyTicketerPlugin()

        Constructor for RemedyTicketerPlugin.

    • Method Detail

      • get

        public Ticket get​(java.lang.String ticketId)
                   throws PluginException
        DAO like get method to be implemented by HelpDesk specific plugin.
        Specified by:
        get in interface Plugin
        Parameters:
        ticketId - a String object.
        Returns:
        a Ticket object.
        Throws:
        PluginException - if any.